Teletherapy FAQs

Q: What is teletherapy?

A: Teletherapy is therapy that takes place using electronic devices rather than face-to-face.

Q: Is online therapy successful?

A: Yes, teletherapy can be as effective as traditional therapy. Therapy always has limitations on what it can accomplish, and there is no guarantee that therapy will be successful in helping you to achieve your goals. Teletherapy can be especially helpful for those with schedules that may make it challenging to meet at an office for face-to-face sessions.

Q: How do you maintain confidentiality and privacy of teletherapy sessions?

A: Renewed Clarity Collective clinicians utilize only HIPAA-approved video conferencing platforms with established protocols to assure that all communication is confidential. Renewed Clarity Collective also takes precautions to make sure all communications are conducted in a secure and confidential manner.

Q: Will my insurance cover teletherapy?

A: Many health insurances provide coverage for teletherapy that is equivalent to in-person therapy costs which may include a copayment. Unfortunately, not all insurances provide teletherapy coverage. Please contact your insurance provider prior to engaging in teletherapy to ensure coverage.

Q: What equipment will I need?

A: A computer, mobile device or tablet with a webcam and internet access. Before your first teletherapy appointment, make sure you test your set-up to ensure a working connection. Reach out to your provider directly with any questions.